Warranty Policy
Limited warranty for ceramic coating, paint protection film (PPF), and interior restoration. No lifetime or permanent protection is implied.
1. Limited Warranty Coverage
Ceramic coating: 2 years from application against loss of hydrophobic properties under normal use.
Paint protection film: 5 years from installation against yellowing, cracking, or delamination.
Interior restoration: 1 year from service against fading or cracking.
Warranty is non-transferable and applies to the original vehicle and customer.
2. Exclusions
- Accidents, collisions, or vandalism.
- Improper washing, abrasive cleaners, or automatic car washes.
- Pre-existing defects not caused by our service.
- Normal wear and tear, including gradual reduction of coating performance.
- Environmental damage not removed promptly (e.g., acid rain, bird droppings, tree sap).
3. Claim Process
Contact us at contact@jalentria.com or +380 679 217 7955 within 30 days of discovering the defect. Provide proof of purchase, photos, and a description. We will inspect and, at our discretion, repair or reapply. This does not limit your statutory rights under the Law of Ukraine "On Protection of Consumer Rights" No. 3153-IX of 10.06.2021. Consumers may appeal to the State Service of Ukraine for Food Safety and Consumer Protection.